Refund Policy

Diving Services Corp
1141 E Blue Heron Blvd, Riviera Beach, FL
divingservices.ltd
info@divingservices.ltd | 561.987.0500

Effective Date: January 14, 2027
Last Updated: January 14, 2026

1. Overview

Diving Services Corp is committed to delivering high-quality professional underwater services. Because our work involves skilled labor, specialized equipment, and on-site operations, our refund policy reflects the nature of service-based work rather than a product return.

This policy applies to all services booked through divingservices.ltd, by phone, email, or any other channel.

2. Service Completion, General Rule

Once a service has been fully performed, payment is due in full and is non-refundable, except in the circumstances outlined below.

We take pride in our work and will always address legitimate quality concerns before considering a refund.

3. Deposits

If a deposit is collected before scheduling, the following applies:

Cancellation by client more than 48 hours before scheduled service: Deposit is fully refundable.
Cancellation by client within 48 hours of scheduled service: Deposit is non-refundable, as crew and equipment will have been committed.
Cancellation by Diving Services Corp (weather, safety, crew emergency): Deposit is fully refunded or applied to a rescheduled appointment at your choice.

4. Quality Concerns

If you believe a service was not completed as agreed, please contact us within 5 business days of the service date. We will:

Review the concern with you directly
Return to the site to inspect and assess the issue at no charge
Correct any deficiency that falls within our original scope of work

If we are unable to resolve the concern to a reasonable standard, a partial or full refund may be issued at our discretion based on the nature and extent of the issue.

We do not issue refunds for outcomes affected by conditions outside our control (see Section 6).

5. Cancellations by Diving Services Corp

If we cancel a confirmed appointment for any reason, you will not be charged. Any deposit paid will be refunded in full within 5–10 business days, or applied to a future appointment if you prefer.

6. Non-Refundable Situations

Refunds will not be issued in the following circumstances:

Service was completed as agreed, and payment was accepted at the time of completion
Dissatisfaction due to pre-existing vessel conditions (corrosion, damage, fouling level) that were not caused by our work
Outcomes affected by weather, water visibility, current, or other environmental factors disclosed or reasonably expected
Client failure to provide proper access, accurate information, or safe site conditions
Change of mind after the service has been performed
Third-party delays (marina lockout, dock restrictions, etc.)

7. Refund Process

To request a refund or raise a concern, contact us as soon as possible:

📧 info@divingservices.ltd
📞 561.987.0500

Please include:

Your name and contact information
Date of service
Description of the issue or reason for the refund request
Any supporting photos or documentation (for quality concerns)

We aim to respond to all refund requests within 3 business days.

Approved refunds will be processed within 5–10 business days using the original payment method, where possible.

8. Changes to This Policy

We reserve the right to update this policy at any time. The "Last Updated" date above will reflect any changes. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

Diving Services Corp
1141 E Blue Heron Blvd, Riviera Beach, FL
📧 info@divingservices.ltd
📞 561.987.0500